- This topic has 7 replies, 3 voices, and was last updated Apr 18-9:55 am by roland.
April 16, 2019 at 11:14 am #20524Memberroland
I had a Genius ColorPage-Vivid 3XE USB scanner given which I would like to use with 16.3 on a 64-bit PC, fully up to date. I understand I need to install a backend to permit this. Simple Scan recognises the device correctly but an attempt to scan results in Failed to Scan – Unable to connect to scanner. I have tried variations on all the options offered by Simple Scan to no effect. However I am certain the scanner is connected ok and is in working order. Can anybody advise if the correct backend comes with 16.3 and if so what should I do to install it?
Thanks in advanceApril 16, 2019 at 11:55 am #20526Memberdelix02
1. run simple-scan -d
2. perhaps you should try a downgrade, too. However, it’s RISKY for your whole system
with all the trial and errors, I guess inmy case it is a problem of the USB driver/libraryApril 16, 2019 at 5:58 pm #20533Moderatorcaprea
Maybe it’s the same problem, but maybe not.
sudo usermod -a -G scanner YOURUSERNAME
newgrp - scanner
This will add your user to the scanner group, if it isn’t already.Replace YOURUSERNAME with yours.
Did you already try to run simple scan as root ?
sane-utils should be installed by default, if not please install it and post the output of
Maybe that gives hints what’s wrong.April 17, 2019 at 2:44 am #20535Memberroland
Reading through SANE material this module is suggested as a suitable backend – ccd548.fw – any comments please?
Please find attached the results of the suggested trials. Even though simple scan fails to find any scanner it has the correct scanner name on line 1 op the options panel when selected so the scanner appears to be recognised.
Attachments:April 17, 2019 at 2:47 am #20537MemberrolandApril 17, 2019 at 6:06 am #20542Moderatorcaprea
To make it visible
roland@antix1:~/Desktop $ simplescan -d [+0.02s] DEBUG: simplescan.vala:596: Starting Simple Scan 3.14.0, PID=3557 [+0.03s] DEBUG: Connecting to session manager [+0.20s] DEBUG: ui.vala:1878: Loading state from /home/roland/.cache/simple scan/state [+0.22s] DEBUG: ui.vala:1859: Restoring window to 600x400 pixels [+0.22s] DEBUG: ui.vala:1863: Restoring window to maximized [+0.22s] DEBUG: autosavemanager.vala:64: Loading autosave information [+0.22s] DEBUG: autosavemanager.vala:259: Waiting to autosave... [+0.49s] DEBUG: autosavemanager.vala:281: Autosaving book information [+0.49s] DEBUG: ui.vala:1969: Saving state to /home/roland/.cache/simple scan/state [+0.54s] DEBUG: scanner.vala:1446: sane_init () > SANE_STATUS_GOOD [+0.54s] DEBUG: scanner.vala:1452: SANE version 1.0.24 [+0.54s] DEBUG: scanner.vala:1513: Requesting redetection of scan devices [+0.54s] DEBUG: scanner.vala:802: Processing request [+0.82s] DEBUG: ui.vala:1969: Saving state to /home/roland/.cache/simple scan/state [+5.78s] DEBUG: scanner.vala:338: sane_get_devices () > SANE_STATUS_GOOD [+6.13s] DEBUG: simplescan.vala:310: Requesting scan at 300 dpi from device '(null)' [+6.13s] DEBUG: scanner.vala:1559: Scanner.scan ("(null)", dpi=300, scan_mode=ScanMode.COLOR, depth=8, type=ScanType.SINGLE, paper_width=0, paper_height=0, brightness=0, contrast=0) [+6.13s] DEBUG: scanner.vala:802: Processing request [+6.13s] WARNING: scanner.vala:837: No scan device available [+13.08s] DEBUG: autosavemanager.vala:259: Waiting to autosave... [+13.18s] DEBUG: autosavemanager.vala:281: Autosaving book information [+13.23s] DEBUG: ui.vala:1969: Saving state to /home/roland/.cache/simple scan/state [+15.12s] DEBUG: simplescan.vala:310: Requesting scan at 300 dpi from device '(null)' [+15.12s] DEBUG: scanner.vala:1559: Scanner.scan ("(null)", dpi=300, scan_mode=ScanMode.COLOR, depth=8, type=ScanType.SINGLE, paper_width=0, paper_height=0, brightness=0, contrast=0) [+15.12s] DEBUG: scanner.vala:802: Processing request [+15.12s] WARNING: scanner.vala:837: No scan device available [+19.69s] DEBUG: autosavemanager.vala:195: Deleting autosave records [+19.69s] DEBUG: scanner.vala:1586: Stopping scan thread [+19.69s] DEBUG: scanner.vala:802: Processing request [+19.70s] DEBUG: scanner.vala:1597: sane_exit () roland@antix1:~/Desktop $
$ su Password: root@antix1:/home/roland/Desktop# apt-get install sane-utils Reading package lists... Done Building dependency tree Reading state information... Done sane-utils is already the newest version. 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. root@antix1:/home/roland/Desktop# sane-find-scanner # sanefindscanner will now attempt to detect your scanner. If the # result is different from what you expected, first make sure your # scanner is powered up and properly connected to your computer. # No SCSI scanners found. If you expected something different, make sure that # you have loaded a kernel SCSI driver for your SCSI adapter. could not fetch string descriptor: Overflow found USB scanner (vendor=0x0bda, product=0x8189 [RTL8187B_WLAN_Adapter]) at libusb:001:002 # Your USB scanner was (probably) detected. It may or may not be supported by # SANE. Try scanimage -L and read the backend's manpage. # Not checking for parallel port scanners. # Most Scanners connected to the parallel port or other proprietary ports # can't be detected by this program. root@antix1:/home/roland/Desktop#
root@antix1:/home/roland/Desktop# scanimage -L No scanners were identified. If you were expecting something different, check that the scanner is plugged in, turned on and detected by the sanefindscanner tool (if appropriate). Please read the documentation which came with this software (README, FAQ, manpages).
Looks like you are right, you need the ccd548.fw – backend.
There are some How Tos to set it up and extract the file if you have a windows-installation with the driver.
The only one to download I could find is here.
You have to install sane on antiX , follow the instructions where to move the file.
Some reported success , some not by doing this.April 17, 2019 at 2:15 pm #20543Memberroland
Thanks CapreaApril 18, 2019 at 9:55 am #20546Memberroland
Scanner is now working fine using ccd548.fw backend, thanks for all help and to SANE backend author and good documentation.
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