Citrix Receiver does not work after installing

[Member SleepyD]

Hi. I recently downloaded the .deb file for Citrix Receiver from the Citrix website. I installed it using Gdebi. After logging in to my jobs website, Citrix Receiver crashes. I’ve tried it a number of times and get the same result. It does not give me any kind of error. I’ve pasted my system info below. I setup the system as Testing when I installed it. Has anybody seen this problem?

$ inxi -Fxz
System:
Host: antix1 Kernel: 4.9.87-antix.1-amd64-smp x86_64 bits: 64 compiler: gcc v:
6.3.0

Desktop: IceWM 1.4.2 Distro: antiX-17.1_x64-full Heather Heyer 17 March 2018

Machine:
Type: Desktop Mobo: GIGABYTE model: MKLP3AP-00 v: 1.x serial: N/A
UEFI: American Megatrends v: F3 date: 10/20/2015

CPU:
Topology: Dual Core model: Intel Core i3-6100U type: MT MCP arch: Skylake

rev: 3
L2 cache: 3072 KiB
flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 18436
Speed: 699 MHz min/max: 400/2300 MHz Core speeds (MHz): 1: 769 2: 525 3:
960 4: 830

Graphics:
Card-1: Intel HD Graphics 520 driver: i915 v: kernel bus ID: 00:02.0
Display Server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa
resolution: 1920×1080~60Hz
OpenGL: renderer: Mesa DRI Intel HD Graphics 520 (Skylake GT2) v: 4.5 Mesa
17.3.8
direct render: Yes

Audio:
Card-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel v: kernel
bus ID: 00:1f.3
Sound Server: ALSA v: k4.9.87-antix.1-amd64-smp

Network:
Card-1: Intel Ethernet Connection I219-V driver: e1000e v: 3.2.6-k port: N/A
bus ID: 00:1f.6
IF: eth0 state: down mac: <flter>
Card-2: Intel Wireless 3165 driver: iwlwif v: kernel bus ID: 01:00.0
IF: wlan0 state: up mac: <flter>

Drives:
HDD Total Size: 465.76 GiB used: 5.09 GiB (1.1%)
ID-1: /dev/sda model: HGST_HTS725050A7 size: 465.76 GiB

Partition:
ID-1: / size: 37.30 GiB used: 4.98 GiB (13.3%) fs: ext4 dev: /dev/sda8
ID-2: swap-1 size: 3.82 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda2

Sensors:System Temperatures: cpu: 38.0 C mobo: 29.8 C
Fan Speeds (RPM): N/A

Info:
Processes: 177 Uptime: 32m Memory: 7.75 GiB used: 936.7 MiB (11.8%) Init:

SysVinit
runlevel: 5 Compilers: gcc: 7.3.0 Shell: bash v: 4.4.19 inxi: 3.0.00

[Member fatmac]

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If may be looking for a dependency, try running it from a command line, if it is it will tell you there.

https://docs.citrix.com/en-us/receiver/linux/13-5.html

Linux (& BSD) since 1999

[Member SleepyD]

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fatmac, thanks for the response. Sorry it has taken a while for me to respond. I tried starting Citrix Receiver via terminal. It did not start and gave me this message:

selfservice is unable to find a compatible webkit library and will now exit.

[Moderator caprea]

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Could you try

 sudo apt-get -f install

`

[Member SleepyD]

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Hi caprea. It looks like you stay busy on the forum. Below is what I get when I run the command. Thanks again for your help.

$ sudo apt-get -f install
Reading package lists… Done
Building dependency tree
Reading state information… Done
The following packages were automatically installed and are no longer required:
cpp-6 gcc-6 libasan3 libass5 libbind9-140 libblas-common libbluetooth3 libbluray1
libcdio-cdda1 libcdio-paranoia1 libcdio13 libdirectfb-1.2-9 libdns162 libebur128-1
libetpan17 libevent-2.0-5 libgcc-6-dev libgcr-3-common libgfortran3 libgltf-0.0-0v5
libgnome-desktop-3-12 libhunspell-1.4-0 libisc160 libisccc140 libisccfg140 libisl15
libiso9660-8 libjim0.76 libkeybinder0 libllvm3.9 liblwres141 libmagickcore-6.q16-3
libmagickwand-6.q16-3 libmpfr4 libntfs-3g871 libopencv-core2.4v5
libopencv-imgproc2.4v5 liborcus-0.11-0 libpcre16-3 libperl5.24 libpisock9 libpoppler64
libpython3.5-minimal libpython3.5-stdlib libqpdf17 libqt5opengl5 libqt5sql5
libsodium18 libsox2 libsuitesparseconfig4 libtbb2 libusb-0.1-4 libva-drm1
libva-wayland1 libva-x11-1 libva1 libvpx4 libwebpmux2 libx264-148 libx265-95 libxfont1
perl-modules-5.24 python-certifi python-cssselect python-idna python-imaging
python-keybinder python-olefile python-pil python-pyquery python-requests
python-simplejson python-urllib3 python-webob python3.5 python3.5-minimal
Use ‘sudo apt autoremove’ to remove them.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

[Moderator caprea]

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It seems citrix missed to put it as a dependency for “receiver for linux web client”
Please try

sudo apt-get install libwebkitgtk-1.0-0

This should help.

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