Generic Printer instead of specific printer model

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This topic contains 4 replies, has 4 voices, and was last updated by olsztyn Sep 18-6:11 am.

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  • #25927
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    andfree

    I use a Toshiba Satellite 2450 laptop. The installed system is antiX-19.b2_386-full, 32-bit (for the inxi output see below).

    The Epson AL C1100 printer is identified (see attachment “a1”).

    So, all printer properties are displayed properly (see attachment “a2”).

    Then, I use the same printer with a HP Presario 2100 with antiX-19.b3_386-base, 32-bit, installed (for the inxi output see below).

    The printer setup shows “Generic Printer” instead of “Epson-AL-C1100” (see attachment “b1”).

    So, a lot of printer properties are missing (see attachment “b2”).

    $ inxi -Fxz
    System:
      Host: antix1 Kernel: 4.9.189-antix.1-486-smp i686 bits: 32 compiler: gcc v: 8.3.0 
      Desktop: IceWM 1.5.5+git20190610 
      Distro: antiX-19.b2_386-full Marielle Franco 13 July 2019 
      base: Debian GNU/Linux 10 (buster) 
    Machine:
      Type: Laptop System: TOSHIBA product: Satellite 2450 v: PS245E-03TE0-GK 
      serial: <filter> 
      Mobo: TOSHIBA model: Portable PC v: Version A0 serial: <filter> BIOS: TOSHIBA 
      v: Version 1.30 date: 03/20/2003 
    CPU:
      Topology: Single Core model: Intel Pentium 4 bits: 32 type: MCP 
      arch: Netburst Northwood rev: 7 L2 cache: 512 KiB 
      flags: pae sse sse2 bogomips: 5586 
      Speed: 2793 MHz min/max: N/A Core speed (MHz): 1: 2793 
    Graphics:
      Device-1: NVIDIA NV17M [GeForce4 420 Go] vendor: Toshiba America Info Systems 
      driver: nouveau v: kernel bus ID: 01:00.0 
      Display: x11 server: X.Org 1.20.4 driver: nouveau unloaded: fbdev,modesetting,vesa 
      resolution: 1024x768~60Hz 
      OpenGL: renderer: Mesa DRI nv17 x86/MMX/SSE2 v: 1.2 Mesa 18.3.6 direct render: Yes 
    Audio:
      Device-1: Intel 82801DB/DBL/DBM AC97 Audio vendor: Toshiba America Info Systems 
      driver: snd_intel8x0 v: kernel bus ID: 00:1f.5 
      Sound Server: ALSA v: k4.9.189-antix.1-486-smp 
    Network:
      Device-1: Realtek RTL-8100/8101L/8139 PCI Fast Ethernet Adapter 
      vendor: Toshiba America Info Systems driver: 8139too v: 0.9.28 port: ce00 
      bus ID: 02:09.0 
      IF: eth0 state: down mac: <filter> 
    Drives:
      Local Storage: total: 93.16 GiB used: 37.09 GiB (39.8%) 
      ID-1: /dev/sda vendor: Toshiba model: MK1032GAX size: 93.16 GiB 
    Partition:
      ID-1: / size: 89.19 GiB used: 37.09 GiB (41.6%) fs: ext4 dev: /dev/sda1 
      ID-2: swap-1 size: 2.00 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda2 
    Sensors:
      System Temperatures: cpu: 67.0 C mobo: N/A 
      Fan Speeds (RPM): N/A 
    Info:
      Processes: 130 Uptime: 28m Memory: 1001.2 MiB used: 290.1 MiB (29.0%) Init: SysVinit 
      runlevel: 5 Compilers: gcc: 8.3.0 Shell: bash v: 5.0.3 inxi: 3.0.33
    $ inxi -Fxz
    System:
      Host: antix1 Kernel: 4.9.189-antix.1-486-smp i686 bits: 32 compiler: gcc 
      v: 8.3.0 Desktop: IceWM 1.5.5+git20190610 
      Distro: antiX-19.b3_386-base Marielle Franco 16 August 2019 
      base: Debian GNU/Linux 10 (buster) 
    Machine:
      Type: Laptop System: Hewlett-Packard product: Presario 2100 v: KE.M1.54 
      serial: <filter> 
      Mobo: Hewlett-Packard model: 002A v: NS570 Version PQ1A74 serial: <filter> 
      BIOS: Phoenix v: KE.M1.54 date: 12/17/20022 
    CPU:
      Topology: Single Core model: Mobile Intel Celeron bits: 32 type: MCP 
      arch: Netburst Northwood rev: 7 L2 cache: 256 KiB 
      flags: pae sse sse2 bogomips: 3189 
      Speed: 1595 MHz min/max: N/A Core speed (MHz): 1: 1595 
    Graphics:
      Device-1: AMD RS200M [Radeon IGP 330M/340M/345M/350M] 
      vendor: Hewlett-Packard driver: radeon v: kernel bus ID: 01:05.0 
      Display: x11 server: X.Org 1.20.4 driver: ati,radeon 
      unloaded: fbdev,modesetting,vesa resolution: 1024x768~60Hz 
      OpenGL: renderer: Mesa DRI R100 (RS200 4337) x86/MMX/SSE2 DRI2 
      v: 1.3 Mesa 18.3.6 direct render: Yes 
    Audio:
      Device-1: ULi M5451 PCI AC-Link Audio vendor: Hewlett-Packard 
      driver: snd_ali5451 v: kernel bus ID: 00:06.0 
      Sound Server: ALSA v: k4.9.189-antix.1-486-smp 
    Network:
      Device-1: ULi M7101 Power Management [PMU] vendor: Hewlett-Packard 
      type: network bridge driver: ali1535_smbus v: N/A port: 2000 
      bus ID: 00:11.0 
      Device-2: National DP83815 Ethernet vendor: Hewlett-Packard 
      driver: natsemi v: kernel port: 2400 bus ID: 00:12.0 
      IF: eth0 state: down mac: <filter> 
    Drives:
      Local Storage: total: 55.89 GiB used: 6.25 GiB (11.2%) 
      ID-1: /dev/sda vendor: Toshiba model: MK6025GAS size: 55.89 GiB 
    Partition:
      ID-1: / size: 52.76 GiB used: 6.25 GiB (11.8%) fs: ext4 dev: /dev/sda1 
      ID-2: swap-1 size: 2.00 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda2 
    Sensors:
      System Temperatures: cpu: 44.0 C mobo: N/A 
      Fan Speeds (RPM): N/A 
    Info:
      Processes: 121 Uptime: 1h 07m Memory: 486.1 MiB used: 118.6 MiB (24.4%) 
      Init: SysVinit runlevel: 5 Compilers: gcc: 8.3.0 Shell: bash v: 5.0.3 
      inxi: 3.0.33
    #27207
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    ModdIt

    Hi Maybe your problem is solved already, maybe not.
    If not
    Go to cups at localhost:631 and setup your specific printer, at first maybe leave generic until your problem is fixed.
    Should you find no PPD for your exact model available you can either copy from the working laptop and install the file on the troublesome one. Or first try similar models from the same manufacturer.

    I have often found it is easier to solve problems in the CUPS Interface, as more flexible than simplified distro GUI..

    #27240
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    olsztyn

    Although Moddit provided a suggestion how to get around this and make it work, however the way I see it is that andfree presented a legitimate and interesting issue:
    – System identifies this printer on antiX 19 b2, running on Toshiba Satellite.
    – System is not able to identify this printer on antiX 19 b3 on HP Presario.
    Although the test process should be comparing the printer on the same version (b2 or b3) if intended to test on two different computers, I believe antiX hardware detection capability (which is not antiX specific) should not be (in principle) dependent on computer where it is running, therefore in my mind a logical conclusion would be that the difference must be b2 vs. b3? Or the above my assumption is wrong and system printer detection capability IS dependent on what computer antiX is running?
    I think what andfree reports is more than just HIS problem and how he can get around it but rather it is pointing to something that I (and I think many) would like to understand how this detection works.

    #27248
    Member
    caprea
    caprea

    Satellite 2450 laptop. The installed system is antiX-19.b2_386-full, 32-bit

    with a HP Presario 2100 with antiX-19.b3_386-base, 32-bit

    One is antiX-full, one is base

    So I guess something is missing on the base to detect the printer properly.AFAIK you anyway have to install the whole printer-stuff on base by yourself.

    #27252
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    olsztyn

    Thank you caprea… This explains…
    I did not notice andfree was using full on one computer and base on another…
    Looks like all mystery is solved.

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