[SOLVED] Install at Dell Latitude 7410 (N62P4)

[Member sybok]

Hi,

I’ve been given a new work-notebook and I attempted to install antiX 19.3
0) Shrink Win 10 partition (from within Win 10), disable secure boot and fast startup.
1) As-loaded/created antiX 19.3 (MD5SUM checked) live USB failed to boot.
2) Upgrade, install latest kernel (5.8 I guess) and headers, re-base/remaster, switch booting to the newer kernel.
3) Boots nicely. (Great work of the live-media tools developers!)
4) Start GParted to prepare partitions; refresh devices; Gparted fails to detect the notebooks drive (SSD, according to the specifications).
The result of step 4) is the same when the partition tool is started from the installer.

What did I miss or did I do wrong?

The device = DELL Latitude 7410 (N62P4), specifications:
https://www.laptoparena.net/dell/notebook-dell-latitude-7410-n62p4-black-44052

PS: No ethernet port and I’ve failed to setup available wi-fi (‘eduroam’) properly, I am writing this post from my desktop PC at work.
Will be back tomorrow (Central European time) and provide the output of ‘inxi -Fxz’ if asked for/required.

Edit: What did I miss? More thorough web search…
5) BIOS, disable “RAID on” and set AHCI

• This topic was modified 2 years, 2 months ago by sybok. Reason: Ste 5) added
• This topic was modified 2 years, 2 months ago by sybok. Reason: Add link to remaster (for conveniance for possible future use)
• This topic was modified 2 years, 2 months ago by sybok. Reason: Marked as solved

[Anonymous]

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this seems to match what you have described:

https://askubuntu.com/questions/696413/ubuntu-installer-cant-find-any-disk-on-dell-xps-13-9350

I created a bootable USB disk which boots fine but the installer and the file manager do not detect the hard drive.
What is the problem? How can I solve it?
____________________________

reply:
I had the same issue on an old HP Compaq & it was due to RAID format. I remove this in the BIOS menu:
• press ctrl + F12 on te startup & then quckly Ctrl + I one the Intel BIOS screen
• Go in “Remove RAID” section & select your Hard Drive
• exit from BIOS & then reboot
• Hard drive should be visible from your Ubuntu installer

[Member sybok]

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Hi, thanks for the tip. This solves the problem.

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