[Solved] need help with HP LaserJet Printer

[Member delix02]

Hi !
At the moment I have some problems with the installation of a HP LaserJet 2100 printer. The system here is an antiX-17 with testing repos. The printer is connect with the PC via WLAN.
So, this is what I did and what I got :
1. I opened the ControlCentre and then the hardware section. The screenshot shows the printer section with a missing icon. Clicking on the icon or the text opens nothing.
2. So I started Firefox and with the URL localhost:631 the CUPS administration interface. I logged in as root and started the search for a new printer. Here I got a PDF printer and the HP LaserJet2100. That means the printer is connected and identified correctly. I select HP as manufacturer and then I get a FULL list of HP printers (see 2nd screenshot). I select one of the many (sub-)models of the LaserJet 2100 series. Then I click the “add printer” button and get returned to the main printer administration page of CUPS. However, when I checked the added printers, the LaserJet is not listed at all.
The error log of CUPS shows a single line (see screenshot 3) :
[cups-deviced] PID 4052 (gutenprint52+usb) stopped with status 1!

3. I reinstalled all printer-driver- packages, hplip and all system-config-printer- packages but saw no changes. Same after a reboot.
4. I started an antiX live session from an usb stick with a freshly downloaded iso file. Here I do have the icon of the printer section in the ControlCentre and when I use the browser interface for the CUPS administration I get a PRESELECTED list of the HP printers with those matching the 2100 series on top. When I click the “add printer” button I get the printer in the list of available printers and it is working perfectly.

So, I guess there is something broken or missing in the installed system.
Any hints and tricks ?

• This topic was modified 5 years, 2 months ago by delix02.

Attachments:

1. 

   cc_drucker.jpg
   

2. 

   cups_drucker-1.jpg
   

3. 

   cups_drucker_log.jpg
   

[Moderator caprea]

Helpful

Up

0

::

What happens if you type in terminal

system-config-printer

Hmm,you are also missing backlight-control in control-centre under hardware.

• This reply was modified 5 years, 2 months ago by caprea.

[Member delix02]

Helpful

Up

0

::

thx for the help!

Traceback (most recent call last):
  File "/usr/share/system-config-printer/system-config-printer.py", line 84, in <module>
    import jobviewer
  File "/usr/share/system-config-printer/jobviewer.py", line 57, in <module>
    gi.require_version('GnomeKeyring', '1.0')
  File "/usr/lib/python3/dist-packages/gi/__init__.py", line 130, in require_version
    raise ValueError('Namespace %s not available' % namespace)
ValueError: Namespace GnomeKeyring not available

I checked with Synaptic for GnomeKeyring packages.
libgnome-keyring0 and libgnome-keyring-common are installed.

I run apt-get autoremove several weeks ago and a lot of python2.7 packages were deleted then…..
Maybe not all of them are replaced by python3 packages ?

• This reply was modified 5 years, 2 months ago by delix02.
• This reply was modified 5 years, 2 months ago by delix02.

[Member delix02]

Helpful

Up

0

::

I found an ArchLinux solution for this error
https://bugs.archlinux.org/task/52607

I’ll give it a try and report the result then.
However, don’t know whether it is safe……

EDIT : the workaroud solves the system-config-printer issue.

Ignore the attached screenshot – this error came form a handling error….

I don’t know why — but the problem seems to be solved now. The printer driver is installed and printig works !!!

• This reply was modified 5 years, 2 months ago by delix02.
• This reply was modified 5 years, 2 months ago by delix02.

Attachments:

1. 

   cups-error.jpg
   

[Author]

Posts