Random freezes with Ryzen [SOLVED]

  • This topic has 3 replies, 2 voices, and was last updated Jan 19-4:13 pm by sybok.
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  • #62441
    Member
    sybok

      Hi,

      my work-station suffers from random freezes, occasional restarts.
      1) Confirmed not to be antiX specific, the freezes also occur in Fedora installed in dual boot.
      2) BIOS has been recently upgraded (some information on the internet suggested old[er] BIOS being the issue).
      3) Expecting the cause likely being HW-related (also suggested by local IT department).
      4) Memory (that was free) tested via ‘memtester’ (few loops only); issue not detected.
      5) Power supply is the next candidate.

      Questions:
      Q1) Do you have any other ideas what could be the issue?
      Q2) Is there a way how to monitor power-supply from within antiX (best with “logging”, e.g. via a BASH script)?
      ‘lm-sensors’ does not output the desired info.
      This Debian page does not provide straightforward information neither.
      I know one can read off temperature from a file contain in (sub-folder of) ‘/sys/[devices/]’ but I did not found anything reasonable there (yet).

      inxi -Fxz
      System:    Host: jezek Kernel: 5.10.27-antix.1-amd64-smp x86_64 bits: 64 compiler: N/A Desktop: Fluxbox 1.3.7 
                 Distro: antiX-19.2_x64-full Hannie Schaft 27 March 2020 base: Debian GNU/Linux 10 (buster) 
      Machine:   Type: Desktop Mobo: ASUSTeK model: PRIME B350-PLUS v: Rev X.0x serial: <filter> UEFI: American Megatrends v: 5602 
                 date: 07/14/2020 
      CPU:       Topology: Quad Core model: AMD Ryzen 3 1300X bits: 64 type: MCP arch: Zen rev: 1 L2 cache: 2048 KiB 
                 flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 27947 
                 Speed: 1510 MHz min/max: 1550/3500 MHz Core speeds (MHz): 1: 1341 2: 1444 3: 1461 4: 1494 
      Graphics:  Device-1: NVIDIA GK208 [GeForce GT 710B] vendor: Micro-Star MSI GK208B driver: nvidia v: 418.197.02 bus ID: 07:00.0 
                 Display: x11 server: X.Org 1.20.4 driver: nvidia unloaded: fbdev,modesetting,nouveau,vesa 
                 resolution: 1920x1080~60Hz 
                 OpenGL: renderer: GeForce GT 710/PCIe/SSE2 v: 4.6.0 NVIDIA 418.197.02 direct render: Yes 
      Audio:     Device-1: NVIDIA GK208 HDMI/DP Audio vendor: Micro-Star MSI driver: snd_hda_intel v: kernel bus ID: 07:00.1 
                 Device-2: Advanced Micro Devices [AMD] Family 17h HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel 
                 bus ID: 09:00.3 
                 Device-3: Logitech 960 Headset type: USB driver: hid-generic,snd-usb-audio,usbhid bus ID: 1-9:3 
                 Sound Server: ALSA v: k5.10.27-antix.1-amd64-smp 
      Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: ASUSTeK driver: r8169 v: kernel port: f000 
                 bus ID: 03:00.0 
                 IF: eth0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
      Drives:    Local Storage: total: 2.04 TiB used: 932.51 GiB (44.7%) 
                 ID-1: /dev/sda vendor: Kingston model: SHSS37A240G size: 223.57 GiB 
                 ID-2: /dev/sdb vendor: Seagate model: ST2000VN004-2E4164 size: 1.82 TiB 
      Partition: ID-1: / size: 57.42 GiB used: 22.18 GiB (38.6%) fs: ext4 dev: /dev/sda5 
                 ID-2: /home size: 19.22 GiB used: 10.73 GiB (55.8%) fs: ext4 dev: /dev/sda7 
                 ID-3: swap-1 size: 8.43 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda6 
      Sensors:   System Temperatures: cpu: 50.2 C mobo: N/A 
                 Fan Speeds (RPM): N/A 
      Info:      Processes: 226 Uptime: 50m Memory: 7.77 GiB used: 2.19 GiB (28.2%) Init: SysVinit runlevel: 5 Compilers: gcc: 8.3.0 
                 Shell: bash v: 5.0.3 inxi: 3.0.36
      #62445
      Moderator
      caprea
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        There was a problem with ryzen boxes especially freezing during idle.The solution is a certain setting in the bios.
        You have to find the ” Power Supply Idle Control ” settings in bios and set it from “auto” to “Typical Current Idle”
        Might worse a try.

        #62448
        Member
        sybok
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          Hi, I’ve searched the web and found the BIOS issues; in some cases, a simple upgrade has resolved the issue completely.
          Sometimes, modifying the setting (not present in all the BIOS versions) was necessary.
          Did not look into the BIOS after the upgrade, though.
          Will try.

          #75542
          Member
          sybok
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            OK, I tried, current kernel is linux-headers-5.10.*-antix.1-amd64-smp and it seems to have worked.
            An additional change was performed by local IT department which I did not track and thus I cannot say whether it helped to solve the problem.

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