Sound not working [solved]

[Member SleepyD]

Hi. I just installed antiX-17 tonight. I’m liking it quite a bit. I have one problem. The sound does not work. I hope somebody can help me with this. I pasted info below on my soundcard that I pulled using the inxi -f command in Peppermint OS. My sound has worked out the box on all Ubuntu based distros I’ve installed. I currently have Q4OS (Debian 9 based distro) installed and the sound is working perfectly. Thanks in advance for the help.

Audio: Card Intel Sunrise Point-LP HD Audio driver: snd_hda_intel
Sound: Advanced Linux Sound Architecture v: k4.4.0-22-generic

• This topic was modified 5 years ago by anticapitalista. Reason: added solved

[Member ohh]

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Right click on the speaker icon on the taskbar and open mixer,
and check the status of speaker, master etc, and turn auto-mute to disabled
or go to control-center click on hardware, you will see the options there to set
the default card, test sound and adjust mixer

cheers,
ohh

• This reply was modified 5 years ago by ohh. Reason: add info

Every matter requires prior knowledge.

- Du Mu
The Art of War

[Member SleepyD]

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Thanks for the quick response ohh. I don’t see the auto-mute option.

[Member ohh]

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btw, if you take a look at the Help menu and navigate to antiX–>antiX FAQ there is detailed info
on almost every option in antiX.

cheers,
ohh

Every matter requires prior knowledge.

- Du Mu
The Art of War

[Member SleepyD]

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I found the shift+M toggle for mute. The sound is not muted. The Alsa Mixer shows my card is HDA Intel PCH and chip is Realtek ALC255.

[Moderator caprea]

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Hi SleepyD,
from your antiX installation can you please post the output of
cat /proc/asound/cards

and
aplay /usr/share/sounds/alsa/Front_Center.wav

Also an inxi -Fxz would be nice, so we know what hardware you are using.

[Member SleepyD]

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Hi caprea. I would’ve posted a response sooner but the forum was down. I’m glad it’s back up. I wonder what that was about. I’ve posted the outputs you requested below. Thanks for the help.

$ cat /proc/asound/cards
0 [PCH
]: HDA-Intel – HDA Intel PCH
HDA Intel PCH at 0xdf140000 irq 129

$ aplay /usr/share/sounds/alsa/Front_Center.wav
Playing WAVE ‘/usr/share/sounds/alsa/Front_Center.wav’ : Signed 16 bit Little
Endian, Rate 48000 Hz, Mono

$ inxi -Fxz
System:
Host: antix1 Kernel: 4.9.87-antix.1-amd64-smp x86_64 bits: 64 compiler: gcc v:
6.3.0

Desktop: IceWM 1.4.2 Distro: antiX-17.1_x64-full Heather Heyer 17 March 2018

Machine:
Type: Desktop Mobo: GIGABYTE model: MKLP3AP-00 v: 1.x serial: N/A
UEFI: American Megatrends v: F3 date: 10/20/2015

CPU:
Topology: Dual Core model: Intel Core i3-6100U type: MT MCP arch: Skylake

rev: 3
L2 cache: 3072 KiB
flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 18436
Speed: 699 MHz min/max: 400/2300 MHz Core speeds (MHz): 1: 769 2: 525 3:
960 4: 830

Graphics:
Card-1: Intel HD Graphics 520 driver: i915 v: kernel bus ID: 00:02.0
Display Server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa
resolution: 1920×1080~60Hz
OpenGL: renderer: Mesa DRI Intel HD Graphics 520 (Skylake GT2) v: 4.5 Mesa
17.3.8
direct render: Yes

Audio:
Card-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel v: kernel
bus ID: 00:1f.3
Sound Server: ALSA v: k4.9.87-antix.1-amd64-smp

Network:
Card-1: Intel Ethernet Connection I219-V driver: e1000e v: 3.2.6-k port: N/A
bus ID: 00:1f.6
IF: eth0 state: down mac: <flter>
Card-2: Intel Wireless 3165 driver: iwlwif v: kernel bus ID: 01:00.0
IF: wlan0 state: up mac: <flter>

Drives:
HDD Total Size: 465.76 GiB used: 5.09 GiB (1.1%)
ID-1: /dev/sda model: HGST_HTS725050A7 size: 465.76 GiB

Partition:
ID-1: / size: 37.30 GiB used: 4.98 GiB (13.3%) fs: ext4 dev: /dev/sda8
ID-2: swap-1 size: 3.82 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda2

Sensors:System Temperatures: cpu: 38.0 C mobo: 29.8 C
Fan Speeds (RPM): N/A

Info:
Processes: 177 Uptime: 32m Memory: 7.75 GiB used: 936.7 MiB (11.8%) Init:

SysVinit
runlevel: 5 Compilers: gcc: 7.3.0 Shell: bash v: 4.4.19 inxi: 3.0.00

[Forum Admin anticapitalista]

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SysVinit
runlevel: 5 Compilers: gcc: 7.3.0 Shell: bash v: 4.4.19 inxi: 3.0.00

The bold bits looks weird. Where does that come from?
Have you installed anything from debian testing or sid repos? Or worse, ppas?

• This reply was modified 5 years ago by anticapitalista.

Philosophers have interpreted the world in many ways; the point is to change it.

antiX with runit - leaner and meaner.

[Moderator caprea]

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If alsa has both, recognized a card and the play command works, most of the mixer is slightly misaligned.
We could maybe look if theres something helpful in dmesg.
dmesg | grep snd_hda
But sure more interesting from where you got bash 4.4.19.

• This reply was modified 5 years ago by caprea.

[Member SleepyD]

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I setup the system for Testing when I installed it. The system had a bunch of updates when it first booted up. No PPAs. I typed in the command caprea and nothing happened.

[Moderator caprea]

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Did the sound work on the live-session ?

There was one member also with a skylake-box, who ended up in a reinstall
https://www.antixforum.com/forums/topic/no-sound-on-dell-xps-15-7559/

Maybe the easiest way.
You could also try to update to a newer antix-kernel.
Or maybe someone else has a good idea.

[Member SleepyD]

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caprea, the sound does not work in the live-session. I thought I checked that. I’m pretty certain I’ve had some different distros on my PC that have used kernel 4.9 and the sound worked. I recently installed the lastest Raspian for PCs on here and the sound did not work for that. I don’t recall which kernel it used. I did not see an easy way to upgrade the kernel in antiX. Did I miss something? Thanks again everybody for the help.

[Moderator caprea]

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To install a kernel is quite easy.You can do it with the package-installer from control-centre.
Maybe try the newest there,think it should be 4.15.9 or 4.15.14.
Do a
sudo update-grub

afterwards,then reboot.
If the new kernel doesn’t work for you,you can easily switch back to the old one by choosing the advanced options in grub-menu.
Should a new kernel not help with your sound problems we can try some other things.

[Member SleepyD]

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caprea, unfortunately that did not work. I installed the 4.15.9 kernel. I verified with the uname -a command in terminal. The package-installer is pretty sweet. I had used it before you mentioned it but didn’t notice that there was a section for kernels. I don’t understand why this is not working. I will boot into Q4OS 2.4 and see if I can see anything that is different. It is Debian based and worked without any problems. I will have to look at that tomorrow night after work. Thanks again.

[Member fatmac]

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Are any modules showing if you run

lsmod | grep snd

• This reply was modified 5 years ago by fatmac.

Linux (& BSD) since 1999

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