Tutanota email error

Forum Forums New users New Users and General Questions Tutanota email error

  • This topic has 12 replies, 4 voices, and was last updated Jan 31-5:31 am by andfree.
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  • #96142
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    andfree

      Hi. After log in Tutanota mail, an error occures in Pale Moon or SeaMonkey:

      An unexpected error occurred. Please try again later.
      SHOW MORE

      For “more”, see the attachment.
      The email messages are listed, but they can’t be displayed.
      No such problems in Firefox-ESR.

      • This topic was modified 4 months, 2 weeks ago by andfree.
      • This topic was modified 4 months, 2 weeks ago by andfree.
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      #96155
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      andyprough
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        Tutanota changed their webmail a couple months ago so it only works with Google’s WebComponents. Firefox is able to render it, but Pale Moon will probably be a few more months of development. Pale Moon does have some limited WebComponents function right now – you can enable it by searching for WebComponents in about:config and toggling the option to True. I haven’t tried it with Tutanota using the newest Pale Moon release – might be worth a try.

        Also the Palefill extension on github restores some ability to work with some sites in Pale Moon. You could open an Issue on that github project and request that they look into adding a fix for Tutanota.

        EDIT: I tried it with the new version of Pale Moon and WebComponents set to True in about:config, and still can’t read emails in Tutanota’s webmail. So, no apparent change with this version of Pale Moon.

        #96163
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        andfree
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          Thank you. How can I install the Palefill extension?

          #96170
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          Xunzi_23
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            For E Webmail such as Tutanota which is intended to be secure, Banking and other risk of personal loss sites
            messing with a browser using polyfills is not a good idea.

            Please do not disregard advice from https://martok.github.io/palefill/
            They say banks, webmail is just as critical, in some countrys even more so..

            Polyfills are specified as “fixes” that are applied based on selector rules. Fixes currently can be:

            scripts that must be loaded
            injected inline-scripts
            Content-Security-Policy adjustments
            script content changes

            #96172
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            PPC
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              Like I said in another thread, related to the shortcomings of using palemoon/seamonkey – there are some pages that those browsers can’t open (or require plug-ins to do so) – it’s a limitation of that software. In the future they may be compatible with some more sites, but for now…

              If your system is 64bits, probably it’s best to use Tutanota e-mail client: https://mail.tutanota.com/desktop/tutanota-desktop-linux.AppImage
              If your system is 32bits, probably you should use Firefox ESR or Firefox to use that e-mail service.

              There’s also another app: electronmail that works with Tutanota e-mail, but it’s appimage is 64bits only. It seems it’s available in flatpak format, and I’ve not tested if there’s a 32bits flatpak version of it.

              P.

              • This reply was modified 4 months, 1 week ago by PPC.
              #96173
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              andfree
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                Thanks for the replies. My system is 32bits.

                #96178
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                andyprough
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                  How can I install the Palefill extension?

                  Palefill is a new and better fork of an older extenstion called “Polyfill”. You can get Palefill from here – https://github.com/martok/palefill/releases

                  If you have trouble accessing it (since you need Palefill to download from github in the first place), I usually keep the latest copy for myself in my archive.org library, feel free to grab it from there: https://archive.org/download/palefill-1.23/palefill-1.25.xpi

                  #96228
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                  andfree
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                    Thank you. I installed it, but it doesn’t seem to make any differance.
                    Moreover, I worry about what Xunzi_23 wrote about messing webmail with a browser using polyfills.

                    #96237
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                    Xunzi_23
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                      @andfree,
                      if you clean up Firefox ESR it will then become good for privacy, you can use it
                      for specific sites. I found plenty of info in forum or Ghacks on hardening the fox.

                      Best is disconnect from network before starting firefox for first time. privacy and telemetry
                      affecting settings are opt out, still waiting for EU data protection agencys to fine mozilla
                      for that…

                      #97536
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                      andfree
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                        Tutanota changed their webmail a couple months ago so it only works with Google’s WebComponents. Firefox is able to render it, but Pale Moon will probably be a few more months of development.

                        Indeed, WebComponents seem to be the cause of the problem, but, if I understand correctly, there don’t seem to be many expectations for a solution:
                        https://forum.palemoon.org/viewtopic.php?f=70&t=29303#p235638

                        Like I said in another thread, related to the shortcomings of using palemoon/seamonkey – there are some pages that those browsers can’t open (or require plug-ins to do so) – it’s a limitation of that software.

                        Another one case that seems to confirm it as an unpleasant truth.

                        #98543
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                        andfree
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                          Here, a Tutanota Mod suggests to me to try the desktop client. I downloaded the Desktop client for Linux, I ticked the “Exec” box for Owner’s Permissions (at Properties) and then I clicked on the (AppImage) file to run, but this has only created a “plain text document” file.

                          #98546
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                          Xunzi_23
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                            for the appimage to work you need read write execute so one way is set a+x using
                            the antiX tool

                            assuming you mean the tick boxes all i.e. owner group world set to read owner write
                            run again all three.

                            Unsure if the tut client will also run on 32 bit. Starts fine in a test on antiX21 64 bit ICEWM.

                            • This reply was modified 3 months, 1 week ago by Xunzi_23.
                            #98593
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                            andfree
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                              Thanks for your help.

                              you need read write execute so one way is set a+x using
                              the antiX tool

                              I right-click, choose permissions & see this:

                              Command: a+x (Make executable/searchable)

                              run again all three.

                              For sure, this time I ticked all (owner, group, world) to read, write & exec, but it didn’t help.

                              Unsure if the tut client will also run on 32 bit.

                              It seems you are right. I’m reading at the end of the Properties window:

                              Contents indicate...
                              ELF 64-bit LSB executable, x86-64, version 1 (SYSV), dynamically linked, interpreter /lib64/ld-linux-x86-64.so.2, for GNU/Linux 2.6.18, stripped
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